How you receive your products

Once you’ve completed your purchase, your digital product will be delivered straight to your inbox, usually immediately.

The first email you will receive is an order summary, the second email will be the product(s) you have ordered.

You’ll receive an email with a secure download link—just click to access your file instantly.

No waiting, no shipping, just simple and speedy delivery to your device.

PLEASE NOTE : You must download the file within 24 hours of receiving the link, as the link will expire after this period.

Don’t worry, if you have any issues please contact us using the button below, and include your order reference number.

You’ll have a limited number of download attempts, and the link will remain active for a set period, so we recommend saving your file promptly.

If you run into any trouble, we’re here to help—just reach out via our contact page.

Things to consider

At Polly’s Prints, we take immense pride in the quality of our designs and the care we offer every customer. Each product is crafted with creativity, precision, and a genuine commitment to delight.

While we ensure every file is professionally prepared and ready for download, the final print outcome depends on your individual printer settings, paper choice, and equipment.

As such, printing is the customer’s responsibility, and we cannot be held liable for variations in colour, scale, or quality once the file leaves our hands.